Prioritization Methods: Which QI Project Solution Ideas Should We Tackle First?

December 2020 PSQI Hot Topic Prioritization Methods: Which QI Project Solution Ideas Should We Tackle First? Lauren Atkinson, MPH, CST Improvement Specialist Supervisor Maine Medical Partners   Learning Objectives: Describe when to use a project prioritization tool. Understand how to set up and facilitate use of an impact/effort matrix with…

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Ch-ch-ch-ch-changes: Understanding Variation

Ch-ch-ch-ch-changes: Understanding Variation Mark Parker, MD Vice President, Quality and Safety Maine Medical Center November, 2020 Learning Objectives: 1. Recognize the features of a stable system 2. Differentiate common cause from special cause variation David Robert Jones, a.k.a. David Bowie (c.1947-2016), and William Edwards Deming (c.1900-1993) had overlapping lifespans although…

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Integration of Toyota Principles in Healthcare for Quality Improvement

Integration of Toyota Principles in Healthcare for Quality Improvement Vijayakrishnan Poondi Srinivasan, MS, LSSBB Quality Management Engineer Maine Medical Center Learning Objectives: State the Principles of Toyota Production System Describe the need for application of Toyota Principles in Healthcare Explain the integration of Toyota Principles with key elements of Healthcare…

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Storyboard

Storyboard Sonja Orff RN, MS, CNL, CSCT Maine Medical Center, Department of Surgery, Operative and Perioperative Services   Learning Objectives: Describe the purpose of a storyboard Summarize the utilization of a storyboard as a quality improvement tool Synthetize the key elements of a storyboard What is a Storyboard?   A…

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Pareto Chart

Pareto Chart Alan P. Picarillo, MD Maine Neonatology Associates & the Maine Medical Center Department of Pediatrics. Objectives: 1.  Describe the Pareto principle 2.  State the graphical representation of the Pareto chart As physicians continue to look for ways to deliver high quality care to their patients and families, newer…

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Finding Balance Between Improvement Discipline & Tool Fatigue

  Jordan S. Peck, PhD Vice President of Physician Practice Operations Southern Maine Health Care   Learning Objectives: Describe common challenges associated with performance improvement work Recognize applications of a few improvement tools in appropriate context When you visit the MaineHealth Center for Performance Improvement (CPI) website, one of the…

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Process Mapping & Flow Charts

Process Mapping & Flow Charts Alan P. Picarillo, MD Maine Neonatology Associates & the Maine Medical Center Department of Pediatrics. Learning objectives Understand the difference between simple and complex process maps. Describe the steps to construct a process map. Process mapping, also known as a flow chart, is a pictorial…

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Root Cause Analysis

Root Cause Analysis Ghassan Saleh, DMD, DS-MaineHealth Director of Operational Excellence Objectives Utilize root cause analysis in the planning phase of Plan-Do-Study-Act (PDSA) cycles Describe two RCA tools: the 5 Whys and Fishbone When a patient visits his/her physician complaining about “headache,” the provider doesn’t simply deal with the symptoms.…

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