June 2024 MITE Hot Topic: Introduction to Application of Predictive Modeling in Healthcare Author: Motahareh (Moti) Tavakoli, MSc Quality Management Engineer Background Predictive modeling is an analytical technique that uses statistical and machine learning algorithms to forecast future events by analyzing historical and real-time data. Its application in healthcare marks…
Project Team Meetings as an Essential Improvement Tool
April 2024 MITE Hot Topic: Project Team Meetings as an Essential Improvement Tool Author: Ruby Spicer, RN, MPH, LSSBB Improvement Specialist II At all levels within health systems, leaders and staff, both administrative and clinical, have attended meetings that they found unproductive. Improvement experts have written extensively on the necessary…
Managing Project Scope Through Chartering
January 2024 MITE Hot Topic: Managing Project Scope Through Chartering Author: Jon Myles, MPH, LSSBB Improvement Specialist I Imagine that you are managing a project to build a house for a family. You are given a timeline of two years and a list of professionals who will help you complete…
RACI Matrix
October 2023 MITE Hot Topic: RACI Matrix Author: Hilary Perrey, MHA, LSSBB, CPHQ MHPI, Improvement Specialist III Learning Objectives: Describe what the RACI Matrix is. Explain how a RACI Matrix is used in clinical performance improvement (PI). Illustrate an example. What is a RACI Matrix and how can this be…
Strategy Alignment: Working together to achieve common goals
June 2023 MITE Hot Topic: Strategy Alignment: Working together to achieve common goals Author: Joyce Doyle, Performance Improvement Specialist, Operational Transformation Learning Objectives: Understand the 4 major steps of strategic alignment Know when and how to start a Catchball conversation Connect daily improvement work and organizational goals MaineHealth has been…
Eight Wastes in Health Care
March 2023 MITE Hot Topic: Eight Wastes in Health Care Author: Katie Mahannah, Program Manager for MH Performance Improvement. Learning Objectives: Identify the eight wastes in health care. Recognize value-adding vs non value-adding steps in any process. Determine opportunities to remove waste and streamline processes. The Waste Wheel Within…
P-Charts for Statistical Process Control
December 2022 MITE Hot Topic: P-Charts for Statistical Process Control Author: Hilary Perrey, MHA, LSSBB, CPHQ MHPI, Improvement Specialist II Learning Objectives: Describe what p-charts are and how we use them in performance improvement. Explain how to create p-charts. Illustrate a helpful p-chart example. What is statistical process control…
Informing healthcare quality through patient focus groups
QI/PS Hot Topic – November 2022 Informing healthcare quality through patient focus groups Angie Marshall, MS, LSSBB – Improvement Specialist II, MMC Performance Improvement Learning Objectives: Discuss the utility of patient focus groups in quality improvement Describe how to plan and conduct a patient focus group Identify ways to analyze…
Value Stream Mapping
QI/PS Hot Topic- August 2022 Value Stream Mapping Sarah Chang-Improvement Specialist II, MaineHealth Performance Improvement Learning Objectives Recognize when to use a value stream map. Identify the key information to include in a value stream map. Apply the value stream map to identify bottlenecks for further evaluation. Value stream mapping…
Cultivating Loyal Relationships with High Reliability Organizing
Cultivating Loyal Relationships with High Reliability Organizing Melissa Retter, MA, CPHQ, CPHRM, CPSO, CPXP Patient Experience Director Maine Medical Center Learning Objectives: 1.Recognize the distinction between patient experience and human experience 2.Describe how harm can erode human experiences and negatively impact trust and loyalty 3.Identify principles of high reliability…