The Jigsaw Puzzle

The Jigsaw Puzzle  Omar Hasan, MD, MPH  Chief Quality Officer, MaineHealth Choosing a suitable approach to accomplish a desired change can be challenging in the complex and dynamic hospital environment. Not infrequently, the person leading the change effort has a number of options that can be pursued to achieve the…

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Leveraging Kaizen to Achieve Continuous Improvement

Leveraging Kaizen to Achieve Continuous Improvement Learning Objectives: Describe Kaizen and how it can help you execute improvement work Recognize the role that staff empowerment plays in sustaining improvement Too often in healthcare we make an improvement, only to see behaviors and performance revert back to pre-improvement levels as time…

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Do You Genuinely Understand the Problem You Are Trying to Solve? The Model for Improvement

Do You Genuinely Understand the Problem You Are Trying to Solve? The Model for Improvement Mark G. Parker MD, Vice President, Quality and Safety, Maine Medical Center Learning objectives: Recognize early barriers that can prevent interprofessional teams from making sustainable improvement Gain insight into an established framework to organize and…

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