How to teach Operational Excellence Techniques during clinical precepting Elizabeth Eisenhardt, MD, FACP Operational Excellence and Quality Improvement principles can provide ripe educational opportunities beyond the standard format of lectures or book reading. Quality Improvement/Operational Excellence principles can be taught “in the moment”, “at the bedside” or “just in time”…
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Cultivating Loyal Relationships with High Reliability Organizing
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
Cultivating Loyal Relationships with High Reliability Organizing Melissa Retter, MA, CPHQ, CPHRM, CPSO, CPXP Patient Experience Director Maine Medical Center Learning Objectives: 1.Recognize the distinction between patient experience and human experience 2.Describe how harm can erode human experiences and negatively impact trust and loyalty 3.Identify principles of high reliability…
Affinity Diagrams
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
Affinity Diagrams Ghassan Saleh, DMD, DS Director, MaineHealth Performance Improvement Learning Objectives: Define the affinity diagram and clarify when best to use. Illustrate the steps in generating affinity diagrams. Describe best practices when developing affinity diagrams. Let’s imagine that you are in a grocery store. You are taking care…
Integration of Leading and Lagging Indicators in Healthcare for Quality Improvement
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
Integration of Leading and Lagging Indicators in Healthcare for Quality Improvement Vijayakrishnan Poondi Srinivasan, MS, LSSBB Quality Management Engineer Maine Medical Center Learning Objectives: Introduction to Performance Measurement System (PMS) and Hierarchical Levels Alignment of Leading and Lagging Indicators in the PMS Illustrate integration of Leading and Lagging Indicators in…
November 2021 Faculty Development Tip
Posted & filed under Communication Skills, Faculty Development Highlights, Interprofessional Education.
Malia E Haddock, APRN-PMHNP Integrating the Language of Harm Reduction in Clinical Teaching and Care When reflecting on your clinical and teaching practices as they relate to patients with substance use disorder, it is important to consider the following: The extent to which drug use and people who use drugs…
Frequency Plots: How to tell a quality improvement story utilizing “plots”?
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
Frequency Plots: How to tell a quality improvement story utilizing “plots”? Sonja C. Orff, RN, MS, CNL, CSCT Quality and Safety Coordinator Operative and Perioperative Services Maine Medical Center September 2021 Learning Objectives: Describe how to utilize a frequency plot/graphic to display quality improvement data Identify the benefits of the…
Innovations in Improvement: Virtual Improvement Coaching during the Covid-19 Pandemic
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
QIPS (Quality Improvement Patient Safety) Hot Topic-Suneela Nyack MS, RN August 2021 Innovations in Improvement: Virtual Improvement Coaching during the Covid-19 Pandemic Learning Objectives Examine pros and cons of a virtual improvement coaching model necessitated by the Covid-19 pandemic Discuss the value of virtual coaching methods for healthcare improvement teams…
Driver Diagrams: Connecting Your Aim to Your Actions
Posted & filed under Quality Improvement & Patient Safety Hot Topics.
Driver Diagrams: Connecting Your Aim to Your Actions July 2021 Olivia Morejon, MS Improvement Specialist II Maine Medical Center/ MaineHealth Learning Objectives Describe when to use a driver diagram Differentiate between the aim, primary drivers, secondary drivers, and change ideas/interventions Construct and facilitate the use of a driver diagram…
July Faculty Development Tip
Posted & filed under Clinical Teaching, Communication Skills, Faculty Development Highlights.
MITE Monthly Tip The Objective Structured Teaching Exercise (OSTE): Tips for Faculty Development Corinn Martineau, PharmD, BCACP, CDOE It is clear that faculty development is important to enhance clinical teaching skills, however there are few objective measures of the impact of faculty development on these skills. An Objective Structured Teaching…
June Faculty Development Tip
Posted & filed under Communication Skills, Faculty Development Highlights.
Pronoun Visibility in Health Professions Education Brandy Brown, LCSW Program Manager, The Gender Clinic The Barbara Bush Children’s Hospital Learning Objectives: Understand the value of creating inclusive norms, by sharing pronouns, in medical education settings. Identify ways to professionally share pronouns in a medical education setting. Sharing pronouns in…